Return & Refund Policy

At SKYFREAK ACADEMY AND STORE, your satisfaction is important to us. Whether you’re purchasing tattoo supplies or enrolling in our academy, we strive to provide high-quality products and training experiences. This Return & Refund Policy explains how we handle returns, cancellations, and refund requests.

 1. Tattoo Products & Supplies (Online Store)

We accept returns and provide refunds under the following conditions:

Return Eligibility:

• Return request must be made within 7 days of delivery.

• Item must be unused, sealed, and in original packaging.

• You must provide proof of purchase (order ID, invoice, etc.).

• Items must be returned at the buyer’s expense unless the return is due to our error.

Non-Returnable Items:

• Opened or used tattoo inks, needles, cartridges, or hygiene-related products.

• Custom or made-to-order items.

• Items damaged due to misuse, improper storage, or customer error.

Damaged or Wrong Items:

If you receive a damaged, defective, or incorrect product:

• Notify us within 48 hours of delivery.

• Share unboxing video or photos of the issue for verification.

• After approval, we will arrange a replacement or initiate a full refund.

Refund Process:

• Refunds will be processed to the original payment method within 5–10 business days after product inspection.

• Shipping charges are non-refundable (unless due to our error).

 2. Course Cancellations & Refunds (Tattoo Academy)

Our courses are designed with limited seating and involve preparatory work. Hence, our policy is as follows:

Cancellations:

• Full refund (minus registration/admin fee, if applicable) if canceled at least 7 days before the course start date.

• Cancellation must be made via email to: skyfreaktattoos@gmail.com

No Refunds For:

• Cancellations made less than 7 days before course start.

• No-shows or partial attendance.

• Once the course has started or completed.

Course Rescheduling:

• In select cases, we may allow a one-time reschedule of your batch/date (subject to seat availability and management approval).

 3. How to Request a Return or Refund

Please contact us with the following details:

Email: skyfreaktattoos@gmail.com
📞 Phone: +91 83808 88555
Include:

• Full Name

• Order ID or Course Name

• Reason for Return/Cancellation

• Photos (if applicable)

 4. Contact Information

SKYFREAK ACADEMY AND STORE
📍 Address: Skyfreak Tattoo Studio, Nakshatra Tower, above O2 Hotel Inn, Ashtavinayak Nagar, Buldhana, Maharashtra 443001
📧 Email: skyfreaktattoos@gmail.com
📞 Phone: +91 83808 88555